Kepemimpinan dan Pengawasan Pelayanan_E_SMT 5_20211
SUPERVISION IN THE HOSPITALITY INDUSTRY - Introduces students to supervision and management skills that are essential to hospitality workplace success. Focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. This text is widely used by thousands of students training for a career in the hospitality industry and current hospitality supervisors alike. Supervision is unique in that it does not solely rely on the supervisor’s point of view; instead, it considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.