DIV_MKP_Bahasa Inggris Profesi 2_SMT_3_x_20211
This course is prepared as an English for Specific Purpose (ESP) course, including the speaking, listening, reading, and writing skills, for the students specializing in Tour and Travel Agency. This course focuses on the functional language associated with travel agency service, including job and duties as a travel agent, accommodation, transportation, tourism destination, travelling item, reservation and booking, schedule, rescheduling and cancelation, tour package, tour promotion, handling customer complaint, and report writing which will be elaborated with various activities to support the teaching and learning process.